I guess I will start out with the thing that has made me the most upset and is the most recent.
This last March, my family finally decided to get a cell phone plan. We went with Alltel. Well with our Alltel plan, we could either choose between nights starting at 7 or 1000 free messages but you also have free messages to anyone in your circle or who has an Alltel phone line. A couple weeks after we had recieved our cell phone lines, we hear that Verizon is looking into buying out Alltel. A month or so down the road... thats what happens. Verizon and Alltel have joined together to supposedly make the largest network now. A few months come and go and we have not recieved any word of any changes that Verizon is making so my family thinks that every thing is just the same. Wow! How we could ever be so wrong! About a month ago, we finally recieved word from the brand new company that certain changes have been made. For instance, picture messaging wouldn't be considered free any more through our plan. Also, instead of having the name be MyCircle, its going to be called Friends & Family. So all changes I can gladly deal with some what.
Well, I go on today to update MyCircle (I mean Friends & Family) since someone that was in that "circle" had their phone number change and I wanted my free messaging to him. I go on to the Alltel website to do so and they direct me to Verizon. Then, I have to go through this whole process to update our family's profile.
I finally get into our account and I go to finish what I my whole plan was supposed to be. Go to the Friends & Family spot in the website. I update that person's number and I scroll down to find out we have 11 spots in our Friends & Family now instead of 10. My heart jumped in excitement that my mother or I were going to have another free number to call or text. Well, I get to the bottom to see a *note. It says any number in the Friends & Family plan does not recieve free text messages to each other only unlimited minutes. GRRRR!!! That totally ruins everything.
So I start searching through the website to see how much unlimited texting for just my line would be. NO where on the website could I find out where it said the price of unlimited texting. Great!! So now, I dont know how much it is for unlimited texting and I cant text my 4 people that Im always texting anymore without having it go against the free 1000 text messages (which I dont even know if I have anymore). Fantastic! Didn't my family just choose the best company ever to go with? I rather have T-Mobile now!
1. Why would you change something as big as that and not tell your customers? Oh thats right! Cause they are selfish companies who want all your money since they are running out of money!
2. Why would you not have a place on your website that tells how much it would cost for unlimited texting? Oh because they are selfish companies who again want your money so they are going to make you upgrade your plan so that everyone on the plan gets unlimited texting. But wait! My sister and mother dont want texting!!! So how does this work now?
If I knew that Alltel was going to turn out like this, I would have told my mother to stay with my pre-paid phone company, T-Mobile!
In conclusion, phone companies are selfish money hogging companies that are not helping out the problem we are having enough troubles with which is the economy!
But on a positive note, my favorite holiday is right around the corner! Yay! I love halloween. Just the whole idea of dressing up and being someone or something different. Its also the night that I spend researching something spooky! Also, who doesnt like candy? If you haven't already heard, Im going to be a Lady Gangster this year. I went out with friends today to pick up the last little parts that I needed to finish my outfit. I tried it on when I got home and it totally looks sick!! Amazing and Awesome! My mother said I looked like Bonnie from Bonnie And Clyde!! She, also, said that I should call up a certain guy to be my Clyde. I told her no! Angela has a fake gun cocked and ready to go! Be on the lookout for a crazy girl with a fake white gun.
